Services

(Please Note: All Engraving will be Centered unless otherwise specified in the comments section)

Please note: All fonts are available in upper case and/or lower case. WE DO NOT

recommend Upper Case for Standard Script, Single Line Script or Old English.

All upper case in Script and Old English is very difficult to read. Standard Block is also

available in Italic (specify in 'comments' on order form). For a "heavier" appearing letter, we

recommend Goudy Block or Helvetica. Greek Letters are also available upon request.

OUR ENGRAVED LETTERS ARE MADE UP OF ONE OR MORE ETCHED LINES (depending on font).

If different fonts are required on the same plate, specify in the comment section.

Proofing Policy: Our pricing DOES NOT include proofing. If a proof is required, the cost is

$10.00 per item plus $5.00 for each revision per item. Proofs can be faxed or mailed only.

You may cancel or change an order any time prior to the production of the order.

Please note: Many orders ship the next business so please contact us prior to 7PM EST

on the day the order is placed to be sure we get your message. If you order after 9PM EST,

that order will be produced the next business day and will be shipped the following day.

Most items ship within a few days via US Priority Mail. Please allow up 1 - 2 weeks lead time or we will call you.

If a faster shipping method is requested, designate that on the order form and that special cost will be charge to your credit card.

If you prefer First Class Mail, you may use $1.75 per item when filling out the order form.

PLEASE NOTE: Since we can't track First Class Mail shipments, we can't guarantee how long they will take

or in what condition they will arrive. We pack each First Class shipment for normal handling in

an envelope with reinforcement. All Priority shipments go out in sturdy Priority boxes,

Shipping Charges are based on shipping to the Continental US. All other destinations

must ship via International Priority Mail which is $16.50 S&H including Canada.

International Orders: Unless we get back to you, most individual items can ship via

US International Priority for $16.50 (US). We will need to confirm shipping cost on larger orders.

We cannot use a supplied UPS# but we can use a supplied FedEx #. Please ADD $2.50 for handling.

Although rare, mistakes can happen. If it is determined that we made a mistake, we

will promptly replace your order at our expense. If it is determine to be your mistake,

we can't replace at no charge but we will try to discount your reorder to help you

Because of the nature of our custom business, we cannot be responsible for verbal orders.

I received the plates yesterday and they are fantastic! Thank you so much for the fast service and the

beautiful product. We will definitely use you again for anything like this. My husband is going to be

I received the nameplates and they were just what I wanted. Thanks for doing a good job on them. Tim

'Received my plate today. It is perfect, thank you so much - it will look great on the bottom of the painting. Pat

These [nameplates] arrived and we love them! They are beautiful and exactly what we needed.

Thank you so much for your help -- I'll certainly be in touch if I should need a similar product in the future. Megan

I received the brass plate I ordered yesterday. Just what the doctor ordered! Thank you very much. Jerry.

I just wanted to take a moment to sincerely thank-you for your work and expediency in delivery of my name tags.

....Your work, pricing and customer service are outstanding, they look great. I was impressed how they turned out. Wes

'Received the order yesterday and it looks fantastic, thank you very much! Ernie

I received the nameplates and they are perfect!!! Thank you so much and I look forward to

Thank you so much! I just received the nameplates and they are Perfect!!!!! Roni

The luggage tags are BEAUTIFUL! I'm going to pass along your information to my friends. Thank you so much! Ellen

Thank you so much for the prompt service and quality work! I was so pleased with the memorial nameplates

that you did for us. Your willingness to put them on three lines to make them look better was so apprciated!! They are

perfect! I will certainly keep your website on my favorites and use your service again. Your service makes

'Got the plaque yesterday! Wow. Fast shipping and it looks perfect (as always). Bob

I just wanted to let you know that I got the name plate today and I am VERY pleased with it! I am amazed at how fast you

produced and shipped it. I will be needing several more nameplates in the near future and will definitely be looking to your company

to produce them. I will be pleased to order from you. I like your simple website and order form setup. It is much easier to understand

and use than so many other websites.....It is very nice to see things personal and old-fashioned way. It takes me back to a

simpler time. I am very happy to have found your company and look forward to ordering more products from you in the future. Donald

'Received my nameplate - great service, great product. I'll be back and recommend your company too! Kevin

Once again, a fine job in filling my order correctly, promptly, and with great care. The brass plate to honor my Dad's

service in the US Air Force is beautifully done and will be proudly displayed on his flag case. J.H., MI

That {nameplate] is just perfect. Thank you again. Also, let me take a moment to tell you guys how wonderful I think

you are. My business is based in L.A. and I would rather work with you...then any other businesses that are closer.

Unfortunately most of my [pet] urns don't require plaques, but it's nice to work with a business that has such

wonderful integrity and is so on top of things. I do refer you to whomever I can. Alex, CA

Thank you so much for getting the name plate I ordered to my house on-time (it arrived early Saturday morning).

It looked beautiful and artfully added elegance to my sentimental gift for my Nana’s 90^th birthday.

I’m excited about creating some additional pieces with your added name plates. THANK YOU again. N.A.M.

Just received the nameplate I ordered for Maggie’s urn and I want you to know how pleased I am with it…good job!!!

I just received the brass name plate I ordered from you, intended for a military memorial display. Both the workmanship and the

quality of materials are simply stunning. I will order again and I will certainly recommend you. W.B., CT

The plates came in and we have them drilled and mounted. Thank you for the quick turnaround. We will keep you in mind

I have just received my plate order and want to take a minute and thank you for your excellent customer service.

First, for catching a misspelling and secondly, for recognizing an ordered plate didn’t look right....

You obviously know your business and I am very happy to be doing business with you. Should anyone

I know need your services, I will certainly recommend you. Thank you again from a very satisfied customer. Cyndy

We got the name plates last week. They are absolutely perfect. Thank you so much.

Thanks for the email and completing the order. I got the nameplates in the mail today and they look fantastic!

The brass plate that I ordered has arrived and is just what I needed. It has been successfully applied

I just got my order. Your service is outstanding and your product excellent. It is a pleasure working with a

Received the order…the name plates are great!! Excellent workmanship and quality! Thank you for the extra mini plate too!

Very pleased with the plate. It will look nice on the base and I especially like how you printed the name larger than the other lines.

I will definitely keep you in mind if I need additional work done. Thanks – Scott

I wanted to let you know that I just received my name badges, and I was very happy with them. Your company does

very nice work and I will be recommending your business to the other employees I work with. Thank you again. S.B.

Received the tags…they are beautiful…I am sure I will find other uses for your services in the future.

The nameplate arrived today and I am very pleased. I will keep your business card and will tell anyone looking

Wow, can’t believe we already have our engraved name plate for our front door. That was fast.

It’s also exactly what we wanted, and looks beautiful above our Victorian door bell.

Thanks for the great service. You can bet we’ll shop with your company again and be more

They are perfect—they will be attached to scrapbook albums for my grandsons. Thank you! P.N.

I received my order and I was pleasantly surprised how quickly it got here! Love the nameplate J!

Amazing service. The turnaround was three days, and this INCLUDED the weekend. I wasn't sure that my

request was going to yield a satisfactory result, but they understood what I needed and exercised

Thanks for the quick delivery of the name plates I ordered. I am very happy with the quality

The tags are eye-catching and shinier than shows in the website picture. The font, size and layout

It did, indeed, look better on four lines, and I appreciated your judgment. James

I just wanted to let you know I received the nameplate yesterday and it's perfect.

Thank you so much for adding the heart next to the name. It was my third nameplate and

Just to let you know, got the door plate today, I couldn't be more pleased. Everything I expected and more,

even down to the color and tone of the brass in the photos. Also appreciate your service and

We just got our order today, and they are exactly what we wanted. Thank you so much! These are just

Dear US Brass Shop - the 16 plates arrived yesterday, and they're already in place on my albums. They are perfect!

Thanks SO much for working with me on this [project]. I really appreciate it! G.B.

I just wanted to thank you, I received the name plate today and I am very satisfied with it. Everything about

your company is great. The service, the product and the packaging and shipping. Again Thanks. Bob

'Just wanted to let you know that my order was received and I have to apologize for not letting you know sooner.

[But] the main reason for this e-mail is to let you know how pleased I am again with your products - you

never know about quality and processing time [when you place and order]! Barbara

'Got the custom nameplates. They are beautiful and will thrill everyone to death!!! I'm so happy!!! C.H. FL

I received the nameplates I ordered yesterday, and just wanted to tell you that they were perfect.

My plaque arrived today. It was PERFECT!! I was afraid that being so small it would be hard to read,

but it is even better than I expected!! I need some more plaques made, and when I'm ready to order

Hello! 'Got the name plates! I am very satisfied with your product! And the [way the]

Hi. I wanted to let you know that the nameplates that I ordered are awesome. [The] shipment was also very fast.

I am very impressed with the quality for the price! Will think of you guys first for any other item. Kim

The tags arrived today, and I want to say THANK YOU, THANK YOU THANK YOU! They are just perfect

and more than I expected. I also appreciate your very fast service. Thanks again... M.C.P., OH

...thank you for the excellent transaction I had with your company. I was highly impressed with

the quality and how quickly I received my order, what with your company in Pennsylvania

and I living in Oregon. I will recommend you to anyone that is in need of brass engraving.

Just received our saddle plates and they are perfect!!! My daughters are so excited that their names

were actually spelled correctly the first time. We've had so many birthday cakes re-done

because, regardless of us spelling their names, they always seem to be incorrect. You

have won our business, and we will recommend your company to everyone at the barn!!

...I got my Brass Plates today, and, as usual, they are perfect. Thanks for the quick service! R.C., IL

...got the piece [name plate] yesterday. Absolutely beautiful work - first rate. Thanks very much. DeWayne

...Just a note to let you know I got the nameplates, they are perfect and I thank you very much.

I received my nameplates today and I just want everyone who works on these to know that they

I received the Name Plate this morning. That is really great service, I am impressed.

...I just wanted you to know that the nameplates arrived, and they're exactly what I wanted!

I received my nameplates for my boat today and I am very happy with them. Thanks for such a fast, quality job!

All the glowing testimonials you have posted on your website are absolutely true! You can add my

Received your delivery [nameplate] today in excellent condition. A very fine job indeed!

I got it [name plate] today, and it looks fantastic! You were efficient, fast and

I received the nameplate today. It looks great! Thank you for your prompt service. It was a

We received the nameplates today. We are so happy with the great job you did. Thank you for

your prompt service and for getting the names perfect. We really appreciate you. C.&S. D., OH

Thank you so much! I got my order today. and it was just perfect. I love it, and now the baby cradle

is just how I wanted it! ....I will be ordering again as we have two more babies being born this year!

Your service was impressive and I will make sure that everyone I know knows this. K.S., IL

Thank you very much for the excellent work and fast delivery. I received my four nameplates

in record time, and the workmanship is of the highest order. I'm very pleased, and you can

I just received the plaque you made for me. Thank you so much. It looks just like I imagined

The nameplate for my daughter's tea chest came today and it is just beautiful. You really

have an excellent business and we will be shopping with you in the future. I also thank you

'Received the engraved brass plates for my original paintings today, and just wanted to tell

you I am more than please with the way they look. Just wanted to compliment you on

I love you guys. You gotta' be the best. Three orders or so, I guess, I've bought 15 or so

nameplates from you. The workmanship is perfect, turnaround time is unbelievable and the

price is better than anything I've found in West Michigan. I'll be buying more on a regular

I received my order of two self-adhesive brass plates today and I just had to write and tell you how

very pleased my husband and I both are! They are even more distinguished looking than the photos

[on the website] reveal. I ordered them to go on the two boxes that contain the ashes of our dearly departed cats.

Tigger and Nancy. I couldn't be any happier with the quality of your workmanship. It is top rate. T.I., MI

'Just wanted to let you know that I rec'd the brass plates last week. You should know

that they are very nice and I am 100% satisfied with them. They came out perfect and

I received the beautiful name plate. It was/is in memory of my baby brother who died

We are going to use it on the photo album of our recent Disney World trip. Thanks for the

How long will it take to produce my nameplates?

Most orders ship within a day or two. We will contact you if it will take longer than a week.

Can I get custom size nameplates?

Yes. We can produce nameplates from 1/2" x 1" to 3" x 8" in increments of 1/8".

What are my choices for custom nameplate materials?

.020" Satin or Glossy Brass, .025" Aluminum or .025" Anodized silver or gold tone aluminum.

Can you supply custom nameplates for outdoor use?

Yes. Our anodized aluminum is rated for indoor or outdoor use.

Can I use a metal polish on my brass plates or tags?

NO. All our items are lacquered to resist tarnishing. Polishing could actually take off the protective

lacquer and allow tarnishing. If necessary just wipe with a soft, moist cloth.

What are my choices for affixing custom nameplates?

You can get your choice of screw holes and screws or heavy-duty adhesive.

What are my choices for the corners of my custom nameplates?

You can order square corners, notched corners or round corners. (Min. 1" x 2")

How do I figure my custom nameplate pricing?

Click on our "Custom Order Nameplates" link. You will see common sizes and the prices for

the options so you can literally build your own nameplates.

How do I price an odd size custom nameplate?

You can estimate between the common sizes or just e-mail us for a prompt quote.

How do I order custom nameplates?

Click on our "Secure Ordering" link. Type in "Custom" for item number. Type in description:

size, material, corners, holes, adhesive, etc and follow the instructions on the order form.

Is my credit card and personal information safe when I order?

Yes. We only offer Secure Ordering and we have a long-held, strict policy not to share customer

information with anyone for any reason.

How do I know you are reliable?

Our workmanship is fully guaranteed and we have testimonials from happy customers from

all over the US and some foreign countries. Because we know how important this purchase is to

you, our goal is to exceed your expectations and and to create a positive experience for you.

After all, we want you to come back and refer us to your friends and family. In addition, when

you use your VISA or Mastercard we know that you can and should question any purchase,

from anyone, that is defective, late or overcharged. We will see to it that you will never need

to do this when you purchase from us.

Will I get a credit card receipt with my order?

Absolutely. We will give a completed credit card receipt with every order.

Our general lead time is 5 - 7 days but almost all orders ship within a day or two.

At Christmas, please allow a little more time. We try to guarantee all orders for Christmas

if they are ordered no less than 2 - 3 weeks before Christmas. Every effort is made to

accommodate your schedule. We will always give you reliable shipping information.

Purchase	Standard Shipping
$0 - $35.00	$5.75
$35.01 - $50.00	$6.50
$50.01 - $75.00	$7.50
$75.01 - $125.00	$9.00
$125.01 - $250.00	$12.00
$250.01 - $350.00	$15.00
$350.01 - $500.00	$18.00
Over $500.00	Special Quote